"Guest" means an individual who can search and purchase Products or Services on the Site without being a Member.
"Member" means an individual who has registered with the Site. Members choose a User ID and a password.
"User ID" means the e-mail address you use (with your password) to login to our Site.
"Arzoo" or "Arzoo.com" or "we" or "us" means ARZOO.COM (INDIA) PRIVATE LIMITED and its subsidiaries and affiliates.
"Personal Information" means any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred from the information. This includes, for example, name, e-mail and mailing address and telephone number, billing and account information, and other information incidental to providing Products or Services (including information about individuals traveling with you).
"Products or Services" means the airline travel, hotel accommodation, car rental, ground transportation, tours, theater tickets, attractions, travel insurance, care alerts, and other items available from the Site.
To "Purchase" means to book, reserve or purchase.
"Session Data" means usage information, such as the type of Internet browser and operating system an individual uses, and the domain name of the site from which the individual came, the date, time and duration of the visit, number of visits, average time spent by the individual on the site, pages viewed, domain name of the individual, and number of cookies accumulated.
"Site" means the www.arzoo.com site and the respective sub sites together with the respective content, Products and Services available from these sites and sub sites.
"Subscriber" means an individual who elects to receive offers or promotions from Arzoo without becoming a Member or a Guest.
If you do not agree with these terms, do not provide any Personal Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Information, we may not be able to provide you with Products or Services that can be offered on our Site only if we have access to certain Personal Information.
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or Purchase the Products or Services available on our Site. We do not knowingly collect Personal Information from any Minor, and will not use this information if we discover that it has been provided by a Minor.
Other Travelers or Contacts
We hereby state that:
From time to time, we may disclose your Personal Information as follows:
We will retain your Personal Information in our databases in accordance with our document management, retention and destruction policy and applicable laws. This period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to respond to any issues that may arise later. For example, we may need or be required to retain information to allow you to obtain credit for trip your Purchased but had to cancel. We may also need the retain certain information to prevent fraudulent activity; to protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain; or if we believe in good faith that a law, regulation, rule or guideline requires it.
Your Personal Information will be stored in secured locations, and on servers controlled by Arzoo, located either at our offices, or at the offices of our service providers, as described in How we protect Personal Information.
If you choose to contact Arzoo through the Site, you should be aware that any information transmitted electronically via the World Wide Web might not be secure. Arzoo assumes no liability for the loss of any information that you transmit to us via the World Wide Web. However, should you choose to pay by credit card when making a booking, reservation or purchase on the Site, your card details are encrypted for the transaction.
In communicating with you, we may send e-mail as unencrypted plain text because we are aware that most Members, Guests, or Subscribers cannot readily process encrypted e-mail. This is done for your convenience, but with the security concern that, if misrouted or intercepted, it could be read more easily than encrypted e-mail.
If we decide to change this policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your Personal Information (and/or that of other individuals for whom you made travel reservations or who have received your Alerts) from our records.
If any dispute arises between you and Arzoo during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Terms and Conditions, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by Arzoo. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language.
The Terms and Conditions shall be governed and construed in accordance with the laws of India